SCHUFA

Starting point

SCHUFA’s success story began in 1927 in Berlin when the General Credit Protection Association (German acronym: SCHUFA) was founded as an independent entity. In 2000, SCHUFA was restructured and realigned. The SCHUFA Holding AG was founded following the merger of the regional companies and BUNDES-SCHUFA e.V. With its 15 offices and 804 employees, SCHUFA is an information provider in both the B2C and B2B segment, supplying 91.5 information reports and monitoring records every year.

The SCHUFA database currently holds over 440 million data records on around 65 million people.

Reports on private individuals include:

Core personal details
Information on non-contractual business transactions
Data from public registers and official publications
Positive criteria, such as compliance with contractual conditions or early repayment of credit by the customer

The SCHUFA Full Credit Report puts you in the picture on your debtors and business partners. Supported by BÜRGEL Wirtschaftsinformationen GmbH & Co. KG, the SCHUFA BusinessLine provides updated information on all companies recorded in the commercial register:

Corporations and companies (AG or GmbH) as well as
Business partnerships (KG or OHG).

The SCHUFA Full Report includes:

Communication data, such as company name, address and telephone number
Legal form data, such as legal form and date of foundation
Data on shareholdings, e.g. amount of shares
Business activity and industry sector
Information on the company’s financial situation and solvency, e.g. information on whether the company is currently being pursued for debt
The most important business figures, e.g. sales and equity

Quick handling and process integration are of key importance.

However, things look quite different in practice:

Information has to be retrieved over the Internet or telephone
The complete process is managed manually (entry of inquiry data, …)
Multiple inquiries because information is not centrally available
Retrieved information is not assigned to the SAP customer record
In most of the cases, information is only available on paper
etc.

Requirements of an integrated business information management tool with SCHUFA and SAP

Management of the complete process directly within the SAP system:

Submitting inquiries to SCHUFA
Selection of information product
Retrieval of information
Management of information
Automatic retrieval of research results
Monitoring service
History of retrieved information
Comprehensive reporting tools
Customer transparency at all organizational levels – all departments, such as sales, dunning department, etc., need to have access to the information at any time in order to optimize processes and avoid risks

Solution: SCHUFA Connect for SAP

SCHUFA Connect for SAP supports all stages of the external information management process, from the retrieval of information into your system to the automatic management of SCHUFA information.