DDMonitor

Starting point

Part of the global EOS Group, EOS Information Services focuses on the Group’s B2C activities and data. EOS Information Services offers its customers integrated solutions for risk management and marketing. The EOS data pool supports you in your everyday work and helps you maintain a stable and growing customer base.

The Deutscher Debitoren-Monitor (DDMonitor) has been designed as a data pool containing actual payment experiences available for registered users. It enables you to separate the sheep from the goats in your customer base and gives you a factual basis on which to base your credit limit decisions.

Benefits of the DDMonitor:

  • Helps to cut bad debt losses by around 10 %
  • Helps to cut days sales outstanding by 2 days
  • Helps to cut costs of credit management processes by more than 30%
  • Reduces the cost of procuring information (business and bank information) down to almost 25%

Requirements of an integrated business information management tool with DDMonitor and SAP

Management of the complete payment experience process directly within the SAP system:

  • Determination of the customers and items to be exported into the pool
  • Exporting data to DDMonitor
  • Importing payment experience data and negative information from DDMonitor
  • Management of the information retrieved
  • History of retrieved information
  • Comprehensive reporting tools
  • Customer transparency at all organizational levels – all departments, such as sales, dunning department, etc., need to have access to the information at any time in order to optimize processes and avoid risks

Solution: DDMonitor for SAP

DDMonitor for SAP supports the whole data exchange process and the automatic management of EOS information within SAP.

Features of DDMonitor for SAP

  • Direct connection to DDMonitor
  • Selection of customers to be exported directly from within SAP
  • Creation of export file
  • Import of payment experiences from DDMonitor
  • Management of information on customers within SAP
  • Graphical display of data in SAP
  • History of retrieved information
  • Supports SAP mail and e-mail
  • Integration into the SAP customer master record
  • Integration into the SAP credit master data
  • Comprehensive reporting tools

Technology

DDMonitor is add-in software for SAP

  • Own namespace
  • Programming language ABAP/4
  • No modification of the SAP system
  • Implementation via SAP transports
  • Multilingual versions
  • No additional hardware required
  • No third-party software required
  • SAP authorization concept
  • Easy to implement