KSV Connect

Starting point

KSV1870 is both a traditional association and a modern service provider. KSV is the leader in the B2B segment on the Austrian market. 21,000 members and 5.4 million solvency reports provided in 2008 are a case in point.

Quick handling and process integration are of key importance.

However, things look quite different in practice:

Information has to be retrieved over the Internet or telephone
The complete process is managed manually (entry of inquiry data, …)
Multiple inquiries because information is not centrally available
Retrieved information is not assigned to the SAP customer record
In most of the cases, information is only available on paper
etc.

Requirements of an integrated business information management tool with KSV1870 and SAP

Management of the complete process directly within the SAP system:

Submitting inquiries to KSV1870
Selection of information product
Retrieval of information
Management of information
Automatic retrieval of research results
Monitoring service
History of retrieved information
Comprehensive reporting tools
Customer transparency at all organizational levels – all departments, such as sales, dunning department, etc., need to have access to the information at any time in order to optimize processes and avoid risks

Solution: KSV Connect for SAP

KSV Connect for SAP supports all stages of the external information management process, from the retrieval of information into your system to the automatic management of KSV information.