Starting point

The Coface Rating GmbH was restructured in 2008. This was to better meet the requirements of the growing business information sector that is of increasing importance. The company provides the basis for group-internal risk assessment and control systems and operates as business information provider. Today, Coface Rating has more than 6,500 corporate clients and draws on an information pool fed by 120,000 clients of the Coface Group.

Your benefits at a glance:

• Fast and reliable information on the solvency of your business partners
• Access to more than 50 million data of national and international companies
• Solvency check on companies in your portfolio
• Security thanks to continuous rating and monitoring of your customer portfolio
• Reducing risks by outsourcing the monitoring of your corporate customers
• Saving time and resources gives you a competitive edge
• Automatic decision-making processes ensure an easy handling of large portfolios

Quick handling and process integration are of key importance.

However, things look quite different in practice:

• Information has to be retrieved over the Internet or telephone
• The complete process is managed manually (entry of inquiry data, …)
• Multiple inquiries because information is not centrally available
• Retrieved information is not assigned to the SAP customer record
• In most of the cases, information is only available on paper
• etc.

Requirements of an integrated business information management tool with
Coface Rating and SAP

Management of the complete process directly within the SAP system:

• Submitting inquiries to Coface Rating
• Selection of information product
• Retrieval of information
• Management of information
• Automatic retrieval of research results
• Monitoring service
• History of retrieved information
• Comprehensive reporting tools
• Customer transparency at all organizational levels – all departments, such as sales, dunning department, etc., need to have access to the information at any time in order to optimize processes and avoid risks

Solution: Coface @rating Connect for SAP

Coface @rating Connect for SAP supports all stages of the external information management process, from the retrieval of information into your system to the automatic management of Coface Rating information within SAP.

Features of Coface @rating Connect for SAP

• Direct connection to the Coface Rating database
• Inquiries directly from within SAP
• Information reports completely managed in SAP
• History of retrieved information
• Mailbox
• Supports SAP mail and e-mail
• Integration into the SAP customer master record
• Integration into the SAP credit master data
• Alert lists
• Alert system

Technology

Coface @rating Connect is add-in software for SAP

• Own namespace
• Programming language ABAP/4
• No modification of the SAP system
• Implementation via SAP transports
• Multilingual versions
• No additional hardware required
• No third-party software required
• SAP authorization concept
• Easy to implement