CEG

Starting point

CEG is a provider of dynamic and cross-industrial data on the solvency of private individuals, thus helping companies to gain the know-how needed for a modern risk management. One of the leading information agencies on the German market, CEG supports you in one of the following areas of your day-to-day business:

Minimizing bad debt losses
Solvency ratings (Scoring)
Portfolio analyses
Identifying private individuals

The CEG database has a large data volume:

73 million information records on private individuals
Information on 54 million individuals
Thereof 43 million negative data on private individuals
80 million addresses
5,7 million links of private individuals to their business
18 million houses (geographic data)

Quick handling and process integration are of key importance.

However, things look quite different in practice:

Information has to be retrieved over the Internet or telephone
The complete process is managed manually (entry of inquiry data, …)
Multiple inquiries because information is not centrally available
Retrieved information is not assigned to the SAP customer record
In most of the cases, information is only available on paper
etc.

Requirements of an integrated business information management tool with CEG and SAP

Management of the complete process directly within the SAP system:

Submitting inquiries to CEG
Selection of information product
Retrieval of information
Management of information
Automatic retrieval of research results
Monitoring service
History of retrieved information
Comprehensive reporting tools
Customer transparency at all organizational levels – all departments, such as sales, dunning department, etc., need to have access to the information at any time in order to optimize processes and avoid risks

Solution: CEG Connect for SAP

CEG Connect for SAP supports all stages of the external information management process, from the retrieval of information into your system to the automatic management of CEG information.